Frequently Asked Questions

Frequently Asked Questions

Where are you based?

We are based in Nottingham but we travel everywhere. Please get in touch here with your venue name and postcode and we will send you a travel quote across.

Can we see your items in person?

Yes of course, we attend multiple open days and wedding fairs throughout the year with our items on display. Alternatively, you can book an appointment to visit our unit for a consultation during the winter months.

Do you have a minimum spend?

Our minimum spend is £400.00 for venues in Nottingham and £500 minimum anywhere outside of Nottingham.

How does it work when my ceremony and wedding breakfast are in the same room?

We will set up your ceremony on arrival and then leave a mock set up of the tables for your venue coordinator to pop out when turning the room around after the ceremony has finished. The majority of venues are happy to do this but it is worth double checking with them. If we are required to come back after the ceremony has finished to turn the room around, we charge a fee of £70.00 to cover the additional time.

Can we use the decor outside?

Providing the weather is dry, we are happy for non electrical items to go outside. However, items must be brought back inside and not left out at your venue overnight.

Do your prices include set up and collection?

Yes, our prices include full set up/styling on the morning of your wedding and collection of items the following morning. If a midnight collection is required, we charge a fee of £100.00.

What time do you set up?

We tend to set up at the earliest access time your venue allows to ensure everything is ready ahead of your guests arriving. Please let us know your ceremony time and guest arrival time.

Can you put out our own decor items such as name places, favours etc?

Unfortunately, we do not put out items such as place cards, favours, and similar elements. This is primarily due to the significant time commitment involved, which detracts from our ability to effectively set up and style the items you have hired from us. To ensure a seamless experience, we require a minimum of three hours for the setup and styling of our package deals. We recommend speaking with your venue coordinator, as many venues are more than willing to assist by placing items such as place cards and favors if you do not have anyone in your bridal party designated for this task.

Do you have PAT and PLI certificates?

Yes, please drop us an email and we can send them across to you.

How many jars does the sweet cart hold?

Usually between 6-8 jars. If you have chosen to supply sweets for the cart yourselves, we recommend spending a minimum of £40. This will fill all the jars once, if you would like the jars topping up during the evening by your venue staff, buy a couple of extra ones to store on the bottom shelf of the cart (you’ll be surprised how fast they go!). Please leave the sweets at the venue on the morning of your wedding and we will pop them into the jars for you.

What do you provide with the sweet cart hire?

We provide the jars and tongs with the sweet cart hire. You will need to provide the sweet bags yourselves (we tend to find most couples like to get personalised bags from places such as eBay or Etsy). We can provide the sweets for an additional charge or you can provide them if you’d prefer.

How many donuts does the donut wall hold?

The donut wall holds 50 donuts or if you want to double layer them, it can hold up to 100.